It’s critical for law firm marketers to know the power of Legal Lean Sigma®️ and Project Management to help differentiate their firms in the marketplace, but it’s also critical to know how to apply these same concepts to better manage routine marketing and business development functions.
Read MoreThis video excerpt is the introduction of a presentation I delivered at ALPMA Summit 2017, the Australasian Legal Practice Management Association's annual conference, in Brisbane, Queensland. While the substantive content is slim, this clip provides a brief glimpse of my presentation style. You can access the full video in the ALPMA library here.
Law firm leaders are waking to the realization that partner compensation plans often underemphasize business development and, in some cases, pose a significant obstacle to fostering a collaborative, client-focused, continuous improvement and growth-oriented culture. It’s time to fix that.
Read MoreLaw firm partner compensation schemes, whether lockstep or eat-what-you-kill, subjective or formulaic, open or closed, tend to share one overriding flaw: they fail to proactively and transparently define the behaviors expected of partners in order to drive such behavior. If law firm leaders want change, they need to reward it.
Read MoreLaw firm partners should not say to clients, "We don't know what this might cost you, because every matter is different," unless it's literally the first time the firm has encountered the issue. Similarly, in-house counsel should not say to outside counsel, "We don't know what this should cost us, we're expecting you to tell us," unless this is literally the first time the business has encountered this issue. Whether buying or selling, pricing legal work requires both parties to do better.
Read MoreGuiding law firm and law department leaders through the profitable disruption of outdated business models.
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