Law firm leaders must take ownership of establishing and fostering a client-focused culture. One way to start is to assess and then improve the effectiveness of the firm’s investment in CRM people, processes, and technology.
Read MoreLaw firm partners whose preference for autonomy overrides their fiduciary responsibility to the firm are not qualified to be owners of the business.
Read More8 tips for law firm leaders facing the tough decision of conducting a layoff, and how to do so with compassion.
Read MoreLaw firm leaders are engaged in an unnecessary, expensive, and misguided war for associate talent.
Read MorePresenting the College of Law Practice Management's "In Tune With the Future" conference in Nashville on 24-25 Oct 2019 where we will demonstrate how the future of legal practice has already arrived. Join us!
Read MoreGuiding law firm and law department leaders through the profitable disruption of outdated business models.
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